PRIVACY POLICY
Effective Date: 16th May 2020 (Last Updated: 25/07/25)
This privacy policy outlines how Samantha Garstin ("I", "me", or "my") collects, uses, and protects your personal information when you interact with my services, including my website www.samanthagarstin.com, coaching programmes, live workshops, and related resources.
1. Who I Am
I am Samantha Garstin, a UK-based coach and educator specialising in menstrual wellness, cyclical living and neurodivergence. I am registered with the Information Commissioner's Office (ICO) and operate in compliance with UK GDPR and the Data Protection Act 2018.
2. What Personal Data I Collect
I may collect the following types of data:
- Name, email address, phone number
- Billing and payment information (via Stripe or PayPal)
- Client intake forms and health-related information (if you choose to provide it)
- Session notes and optional session recordings (with your consent)
- Workshop registration details, feedback forms, and attendance records
- Website usage data (via cookies and analytics tools)
3. How I Use Your Data
I use your data to:
- Provide coaching, education, and workshop services
- Communicate with you about your sessions, workshops, or follow-up resources
- Manage payments and bookings
- Share optional newsletters and updates (you may unsubscribe at any time)
- Maintain client and participant records in a secure and GDPR-compliant manner
- Improve my website and overall user experience
4. Session and Workshop Recordings
For coaching clients, sessions may be recorded to support your learning and ensure accurate note-taking. These recordings are stored securely and shared only with you. You may request not to be recorded at any time.
Workshops may occasionally be recorded for access by registered attendees. Where this applies, it will be clearly stated during registration and at the start of the session. Attendees can opt out of appearing in recordings by switching off video and/or using anonymous login details.
All recordings and notes are stored securely and are only accessible by me. You have the right to access or request deletion of this information at any time.
5. Legal Basis for Processing
I process your data based on one or more of the following:
- Your consent
- Fulfilment of a contract (e.g. coaching agreement or workshop registration)
- Compliance with legal obligations
- My legitimate interest in running a safe, effective service
6. Data Retention
I retain client and participant records for up to 6 years in accordance with legal and financial best practices. You can request early deletion of non-financial data at any time.
7. Sharing Your Data
I never sell your data. I only share it with third parties who help me deliver services (e.g. Stripe, PayPal, Google Analytics), and only to the extent necessary. These providers are GDPR-compliant.
8. Your Rights
You have the right to:
- Access the personal data I hold about you
- Correct or update your information
- Request deletion of your data
- Object to processing or request restriction
- Withdraw your consent at any time
- Lodge a complaint with the ICO (ico.org.uk)
To make any of these requests, please email: rise @samanthagarstin.com
9. Cookies and Analytics
I use cookies and Google Analytics to monitor website performance and improve user experience. You can manage cookie preferences in your browser settings.
10. Data Security
All personal data is stored securely. While I take all reasonable steps to protect your information, no system is 100% secure. I will notify you of any data breach affecting your information.
11. Children
My services are not directed to anyone under the age of 18. I do not knowingly collect personal information from children.
12. Changes to This Policy
I may update this policy periodically. Updates will be posted on this page with the revised date. Continued use of my services implies acceptance of any changes.
Contact
If you have any questions about this privacy policy, your data, or your rights, please contact:
Samantha Garstin
Email: rise @samanthagarstin.com
ICO Registration Number: ZA785063
Full ICO details and your rights under data law: https://ico.org.uk